Learning Center
Protect People First. Then Protect the Property.
The first few decisions after a leak, storm, mold concern, or property-damage event can reduce risk and prevent avoidable damage.
Decision Guide
What to Record Before Conditions Change
Take wide photos, close-up photos, and short videos when safe. Record the date, weather, affected rooms, visible source, and steps already taken.
1. Observe and document
Record the location, timing, visible condition, and anything that changes it.
2. Address immediate risk
Protect people and property from active water, electrical hazards, contamination, and unstable materials.
3. Choose the next step
Move to investigation, mitigation, remediation, repair, or further guidance based on the evidence.
Explore the Decision
Choose the Next Useful Step.
Use the options below to move from the question you have now to the information or service that best fits the condition.
Active Water
Ceiling or Structural Risk
Sewage or Contamination
Suspected Mold
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Need Help Deciding What to Do First?
Tell us what you are seeing and what has already happened. Rainy Day can help determine the appropriate next step.